Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
Delay: Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
Damage:Claim for up to the full value of your purchase if your items are damaged in transit.
Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient’s country.
Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item. For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund], or [an exchange]. Please see below for more information on our return policy. Please see below for more information on our return policy.
RETURNS
All returns must be made within [30] days of the delivered date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@metavaya.com to obtain a Return Merchandise Authorization. place the item securely in its original packaging, and mail your return to our warehouse. Please note, you will be responsible for all return shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your [return] or [exchange]. Please allow at least [7] days from the receipt of your item to process your [return] or [exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be [returned] or [exchanged]:
The lamps have been installed and used or the installation is damaged
Fragile products damaged in transit (glass, wood, paper),can be resent for free
Customized product
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note:Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: support@metavaya.com
Our collection of wall lights offers sconce that add ambiance and texture to your home lighting. Featured in modern, elegant silhouettes, you can outfit the wall with stylish lights that match your home’s feel.
Table Lamps
Our collection of table lamps offer understated, minimal silhouettes and warm illumination to enhance your reading experience or just add ambiance to your office or bedroom.
Chandelier
Whether you’re looking for a statement chandelier, a simple pendant light, or a slim-profiled flush mount, our ceiling lights collection offers everything you need to stylishly outfit every room in your home.
Floor lamp
Providing much-needed warmth to dark corners, floor lamps help to tie the room together. While floor lamps offer light for your nighttime tasks, that’s not their only function. Floor lamps also add texture to your home’s lighting and provide another decorative opportunity to show off your style.
Pendant light
Here you’ll find everything you need for each room in your home, from the biggest living room to the smallest dark corner. For your kitchen and entryway, we offer a selection of contemporary pendant fixtures.
We believe that illuminating your home should be easy. At each step - from shopping to installation in your home - we work to make your experience as seamless as possible.
Factory Direct
Everything at Metavaya.com is designed, produced, and sold directly to you allowing us to offer beautiful lighting at accessible prices. No middlemen. No markups.
Timeless Design, Made Right
Timeless, affordable design shouldn't come at the cost of others. Our factories value not only quality manufacturing, but also the ethical treatment of their craftsmen.
Free Shipping
Provide customers with convenient and worry-free services. For US and CA customers, we provide tax-free and free shipping services